Who We Serve

We have the most success working with clients that are willing to make an investment and develop a strategy to improve performance to optimize network performance.

Industries We Serve

CTG provides a wide range of innovative hosted solutions for businesses looking to develop a strategy for improving business communications and optimizing network performance.

As Northeast Ohio’s leading VoIP technology, bandwidth, and network management company, CTG has a proven track record of helping businesses in a variety of industries improve their business communications and network performance. Our clients include businesses of every size, from small businesses and startups that need cost-effective, easy-to-manage solutions to large enterprises requiring complex solutions to meet their unique business challenges.

Medical

Your healthcare practice depends on networked applications that connect remote users (hospitals, physicians, clinics) to centralized or hosted resources. Electronic Health Records (EHR), Electronic Medical Records (EMR), web-based clinical health records, ePrescriptions, inter-site communication, and online medical registries are all critically dependent on network and application performance. Any slowing  in bandwidth or increase in latency can make these applications unusable or inaccessible, potentially compromising patient care. CTG has experience assisting medical companies with:

  • Ensuring HIPAA Compliance
  • Improving inter-site connectivity
  • Supporting Medical Applications like Hosted EHR / EMR with a stable network
  • Simplifying troubleshooting with the CTG Help Desk
  • Managing migration of technology services to a new location
  • Providing ongoing account management and support

See Case Studies

Manufacturing

In your manufacturing or distribution organization, time is of the essence. Even the smallest glitch in your system or outage can cause critical delays down the entire supply chain, negatively impacting revenue not only for your business but the retailer as well. Our extensive expertise in the manufacturing and distribution industry allows us focus on all of the challenges that are unique to your industry. In doing so, we have helped our manufacturing clients with:

  • Creating redundant networks
  • Updating network infrastructure
  • Solving chronic network issues with network monitoring
  • Supporting manufacturing applications like ERP software with a stable network
  • Simplifying troubleshooting with the CTG Help Desk
  • Managing migration of technology services to new location
  • Providing ongoing account management and support

See Case Studies

Business communications is at the center of your legal practice’s current and future success. In a profession that depends on secure and accurate information, network downtime results in mistakes, delays, or worse for your client. CTG has worked with a number of law firms interested in streaming operations, improving productivity throughout the firm, ensuring security, and maintaining top-notch disaster recovery plans. CTG has helped legal firms like yours with:

  • Creating redundant networks
  • Solving chronic network issues with network monitoring
  • Simplifying troubleshooting with the CTG Help Desk
  • Managing migration of technology services to new location
  • Providing ongoing account management and support

See Case Studies

Banking & Financial Services

Your banking or financial services organization has unique needs requiring strict adherence to compliance regulations. CTG has worked with a number of financial service companies from credit unions and banks, to insurance and investment firms. We understand the sensitive nature of your data and the security standards expected of your business. Working with your team, we are dedicated to incorporating those standards into our services, including:

  • Incorporating co-location services
  • Ensuring continued regulatory compliance
  • Providing real-time HD video capabilities
  • Creating reliable enterprise-grade infrastructure to build future business continuity strategies
  • Simplifying troubleshooting with the CTG Help Desk
  • Managing migration of technology services to a new location
  • Providing ongoing account management and support

See Case Studies

Construction

Your construction firm requires best-in-class communication and IT solutions in order to meet deadlines and get projects completed in a timely manner. CTG has the experience and know how when providing network services to the construction industry. We have installed and implemented solutions for numerous construction companies just like yours and understand the time sensitive nature of your projects. Since construction sites are usually relatively temporary, and often times in areas where services are not readily available, having a company like CTG on your side is invaluable when handling such items as:

  • Managing all network aspects, like invoices , providers, and contracts
  • Locating and contracting multiple vendors
  • Creating an infrastructure to facilitate growth
  • Simplifying troubleshooting with the CTG Help Desk
  • Managing migration of technology services to a new location
  • Provide ongoing account management and support

See Case Studies

Retail

Your retail business depends on impeccable business communications and network stability in order to drive profits and improve the customer experience. Whether your business operates single or multiple physical storefronts or operates in a virtual capacity, CTG can help you leverage IT solutions that provide your customers with a secure, convenient shopping experience while streamlining your business operations and improving your network infrastructure. We have helped retail customers with:

  • Creating redundant networks
  • Creating secure environments and meeting compliance standards
  • Solving chronic network issues with network monitoring
  • Simplifying troubleshooting with the CTG Help Desk
  • Managing migration of technology services to a new location
  • Providing ongoing account management and support

See Case Studies
Whether you are looking to shift your business to a hosted solution or searching for a way to improve your existing network, CTG has the expertise and experience to help you with even your toughest needs. Contact CTG today and let us help your business.

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