3 Things You Need to Know Before Moving to Hosted Phone

You’ve decided it’s time to upgrade your legacy PBX and adopt a cloud-based, or hosted phone system. Before you go all in on a new communications model, you need to make three important considerations. Assessing these three items before moving forward will help ensure you have the best communications technology for your business. 1. Determine Your Network Bandwidth Requirements If you …

How to Assess the Staying Power of Your Phone System Vendor

AT&T is on track to acquire Time Warner. Avaya files for bankruptcy. Verizon acquires AOL. Windstream acquires Earthlink. These communications giants are facing tricky times while demand for wireless service and connection speed increases in tandem with increased price competition. There is certainly a wind of change that is bringing with it plenty of mergers and acquisitions. With all the company upheaval …

How Hosted VoIP Features Should Differ for Enterprise

Hosted VoIP Phone Systems come with a lot of benefits – like reduced CapEx, unified communications, scalability, automatic updates, and redundancy. But, it’s not right for every business. For those it is right for, it’s never a one-size-fits-all solution. That is particularly true for enterprise-sized businesses. Most VoIP solutions aren’t designed for 100+ users. Here’s how an enterprise solution should …

UCaaS Vs. PBX: Is Cloud a Clear Winner?

Aren’t we all just headed to the cloud, making this comparison moot? Not exactly. The two are not black and white. Cloud communications is a broad field, ranging from single-function apps to full hosted UC services. PBX systems, which are now basically VoIP telephony, can vary as well from on-premise hardware to hosted cloud solutions. So, while we’re discussing UCaaS …

Millennials Shaping the Future of Unified Communications

Are we tired of hearing about Millennials and catering to their demands? Probably. But, because they make up 34% of the US workforce, we need to pay them mind. This generation is made of ‘digital natives’ – people who confidently take advantage of new tech like cloud-based apps and VOIP phone systems. They bring a new perspective to how organizations …