As the year winds down, many organizations take these last few weeks to review their Disaster Recovery and Business Continuity plan. Because, like any other strategy, the DR/ BC plan must stay current with organizational objectives or it runs the risk of becoming obsolete.
If your organization is reviewing the plan (or creating one), make sure to consider the following….
Which applications most greatly affect the productivity and profitability of your company? If your company generates significant revenue from voice calls, make sure that you have a backup strategy in place in case your primary voice service is unavailable. For instance, placing key employees on a hosted voice platform with mobility features is a solid plan for ensuring customers can still reach your company.
Or if your company’s operations are heavily dependent on network connectivity (online ordering, hosted applications, etc.), a solid internet/ private network failover mechanism will alleviate lost productivity and revenue during a network outage. Just keep in mind that there are varying levels of redundancy (provider, facility, physical).
Critical data can be secured through offsite data center strategies or by moving to hosted application platforms (a rapidly expanding industry).
Once critical applications have been identified, RPO (Recovery Point Objective) and RTO (Recovery Time Objective) are essential to creating a comprehensive DR/ BC plan. At what point do each of the applications need to operate in order to ensure business operations remain stable? And what timeframe is required for full recovery of services and applications? Answers to these questions will greatly affect strategy.
Many organizations who have a DR/ BC strategy in place fail to test that strategy on at least a bi-annual basis. Oftentimes, this failure to test results in strategy failure in the event of a disaster or disruption. Having a plan in place is only have the battle…maintaining it ensures your organization will survive in times of crisis.
These are a few of the main considerations we have addressed with numerous clients. As you develop your DR/ BC strategy you will find that are many more details to consider, all of which we can help you address.