UCaaS 2.0 – Raising the stakes with UCaaS Application Integration

Brett Harney Application Performance, Unified Communications

When it comes to communicating at work, it should be as simple as ‘pulling up a chair’ to a co-worker’s desk. But in a world that’s gone mobile – where nearly 50% of Americans say they spend at least some time working remotely or from home – how can organizations foster effective communication when team members can literally be working …

It's all about the bundle

It’s All About The Bundle

Brett Harney Application Performance, Business Continuity / Disaster Recovery, Cloud, Communication, Hosted Phone, Unified Communications, VoIP

I recently took a morning trip to McDonald’s to cheat on my 2019 Resolution, and ordered the standard Egg McMuffin, hash brown and a coffee.  When I arrived at the drive through window, the attendant told me my total was $9.23 and I was appalled.  I asked for the receipt and everything was ordered ala cart instead of the “Breakfast …

Winning with UCaaS: The road to smart, efficient business communication

Brett Harney Business Continuity / Disaster Recovery, Unified Communications

Unified Communication-as-a-Service (UC) is the new standard for business communications – not just because it offers the ability to cut communication costs, but also because it enables new capabilities that integrate voice and other digital communication channels into a single platform. Using a single UC platform, users can switch seamlessly between features like text, video conferencing, meeting collaboration, and much …

cybersecurity

Understanding Cyber Threats: How Your Company Is at Risk Today & How to Protect It

Brett Harney Network Security

It can seem so legitimate. You get an email from a service you use asking you to change your password. You click on the link, which takes you to a website that looks authentic. You input your current login credentials and suggest a new password. Success! It says you’re done. But you’re not done. In fact, you haven’t achieved what …