And the Top 3 Reasons VoIP is Good for Small Business Are…

Brett Harney VoIP

VoIP is not just for big business anymore.  
Voice Over IP provides cost savings when it comes to operational costs.  And this is an obvious benefit for the business case in selecting this route, even in smaller businesses.  Ho…

Let Me Introduce You To ProactiveMax … Our Help Desk Service!

Brett Harney Help Desk, Network Performance

As the holiday season approaches, the word “service” and the phrase “tis’ the season” work together.  It is the season to help others. Whether it is volunteering for non-profits or simply helping a neighbor shovel their driveway, it is the time to give back. It’s also the time to help businesses as well. Over the course of 2014, I have seen our clients develop a need for service, or better yet “help desk services” from CTG.  Our clients are getting pressed by their supervisors, customers and competition to provide more.  Even as their budget tightens, more is expected to be done and outsourcing is a necessarily evil because the resources usually aren’t up to par or there just isn’t enough time in the day.

Disaster Recovery

Saving Money with BYOD

Brett Harney BYOD

Bring Your Own Device (BYOD) is not just a buzz word… it is a real, growing, bandwidth-eating presence on our client’s (and your) networks.  And as I was preparing to write my blog post today, an article from Network World popped up ent…

Give a Nonprofit the Gift of Improved Network Performance

Brett Harney Application Performance, Network Performance

In the spirit of Thanksgiving, we wanted to take a minute to talk about nonprofits, specifically those our blog readers are engaged with.

We know that many small and mid-sized business owners and management, despite being short on time and often overworked, find time to donate to nonprofits, both monetarily as well as in service. Many of you may serve on boards, or help out at fundraising events.  If you are in IT, or in a field at least related to IT, you may find you are the one called on to help advise with a nonprofit’s network or computer issues.

According to a survey this past summer, 7 percent of large nonprofits described their organization as “struggling” to keep up with technology, and a little more than half of smaller organizations – those with budgets under $1 million – said they were doing a bare minimum or struggling to keep up with technological progress.

Your International Calling Costs You What??

Brett Harney VoIP

We recently were engaged by a client to review their network infrastructure.   While we found a lot of “the usual,” and by that I mean overpaying for oversubscribed WAN connections, contracts out of term that are costing an arm and a leg and some disparate systems that could be used more efficiently. There was one thing in particular that stood out: an international calling bill that was over 5 digits.  Yes, FIVE.