CTG network services

Thinking about network services? Ask these 5 questions first

Brett Harney Application Performance, Network Performance

Most companies have built their traditional network architecture in a piecemeal approach over the years, starting at the corporate office and then expanding to the branch office. Network managers selected the most reliable and most cost-effective internet connections possible for each location. This approach worked well when teams were small and internet speeds were ‘good enough’ to connect back to …

UCaaS 2.0 – Raising the stakes with UCaaS Application Integration

Brett Harney Application Performance, Unified Communications

When it comes to communicating at work, it should be as simple as ‘pulling up a chair’ to a co-worker’s desk. But in a world that’s gone mobile – where nearly 50% of Americans say they spend at least some time working remotely or from home – how can organizations foster effective communication when team members can literally be working …

It's all about the bundle

It’s All About The Bundle

Brett Harney Application Performance, Business Continuity / Disaster Recovery, Cloud, Communication, Hosted Phone, Unified Communications, VoIP

I recently took a morning trip to McDonald’s to cheat on my 2019 Resolution, and ordered the standard Egg McMuffin, hash brown and a coffee.  When I arrived at the drive through window, the attendant told me my total was $9.23 and I was appalled.  I asked for the receipt and everything was ordered ala cart instead of the “Breakfast …

CRM Integration

5 Advantages You Gain from CRM Integration with Your Hosted Phone

Brett Harney Application Performance, Hosted Phone, Unified Communications, VoIP

Technology and Software-as-a-Service have given businesses some incredible tools in the last 20 years. Whether you use Salesforce, Microsoft Dynamics, or any other CRM system, you can appreciate the tremendous value these platforms have added to business operations. Customer Relationship Management (CRM) technology gives us the data we need, when we need it, to improve our customer interactions. Hosted phone …

Network

2017 Enterprise Networking Predictions

Brett Harney Application Performance, Bandwidth management, Cloud, Internet of Things, Network Performance, news, Unified Communications

The end of the year is a great time to look back and see how our industry has changed and consider what the future holds for communications. The oncoming year will be full of development and change in the network world. Here are a few predictions that have been made that we agree with: