CRM Integration

5 Advantages You Gain from CRM Integration with Your Hosted Phone

Brett Harney Application Performance, Hosted Phone, Unified Communications, VoIP

Technology and Software-as-a-Service have given businesses some incredible tools in the last 20 years. Whether you use Salesforce, Microsoft Dynamics, or any other CRM system, you can appreciate the tremendous value these platforms have added to business operations. Customer Relationship Management (CRM) technology gives us the data we need, when we need it, to improve our customer interactions. Hosted phone …

Network

2017 Enterprise Networking Predictions

Brett Harney Application Performance, Bandwidth management, Cloud, Internet of Things, Network Performance, news, Unified Communications

The end of the year is a great time to look back and see how our industry has changed and consider what the future holds for communications. The oncoming year will be full of development and change in the network world. Here are a few predictions that have been made that we agree with:

App Integration

Key Benefits of Enterprise App Integration

Brett Harney Application Performance, Collaboration

There are seemingly endless software applications (aka apps) available for businesses today: Apps that deal with customer relationship management (CRM), business insights, marketing platforms, sales tracking, inventory management, call center metrics, and hundreds of other facets of everyday business operations. While these apps provide tremendous insight individually, they often aren’t talking to each other. The data they produce is stored …