Are you experiencing network issues that are bringing productivity down? Sometimes the best you can do is guess the source of the problem, and unfortunately, more often than not, guessing the solution does not help and it wastes time. Isn’t it time to move past that? How can you detect the source of these issues?
Do you outsource your IT work? In the last 26 years, outsourcing has taken on a life of its own in the technology industry. Our clients have been giving us more work to do than ever before, primarily because of the reduction in technical staff…
“In 2014, 47 percent of American adults had their personal information exposed by hackers.”
CNN.com via the Ponemon Institute
The Internet today provides us with unimaginable advantages compared to the past when it comes to many areas of life. Research, communication, sharing of information, business etc. All of these facets of our world have become streamlined and exponentially faster when we think about how they were accomplished just 20 years ago. But with the advantages came the inevitable dangers of opening up the world of information to all who could access it, and then to basically everyone. The question becomes, is our data and communication as safe as they need to be and should be?
How much can a quality of service issue that entails an application or website not performing well cost your business? What is the true impact network performance has on customer perception and your company’s bottom line?
As the holiday season approaches, the word “service” and the phrase “tis’ the season” work together. It is the season to help others. Whether it is volunteering for non-profits or simply helping a neighbor shovel their driveway, it is the time to give back. It’s also the time to help businesses as well. Over the course of 2014, I have seen our clients develop a need for service, or better yet “help desk services” from CTG. Our clients are getting pressed by their supervisors, customers and competition to provide more. Even as their budget tightens, more is expected to be done and outsourcing is a necessarily evil because the resources usually aren’t up to par or there just isn’t enough time in the day.