How much can a quality of service issue that entails an application or website not performing well cost your business? What is the true impact network performance has on customer perception and your company’s bottom line?
As the holiday season approaches, the word “service” and the phrase “tis’ the season” work together. It is the season to help others. Whether it is volunteering for non-profits or simply helping a neighbor shovel their driveway, it is the time to give back. It’s also the time to help businesses as well. Over the course of 2014, I have seen our clients develop a need for service, or better yet “help desk services” from CTG. Our clients are getting pressed by their supervisors, customers and competition to provide more. Even as their budget tightens, more is expected to be done and outsourcing is a necessarily evil because the resources usually aren’t up to par or there just isn’t enough time in the day.
It’s a play on words, but in all seriousness, fiber optic cloud connections are growing at a rapid pace. We are confident your competitors are either currently using fiber connections, or they are going to be shortly. However, your…
In the spirit of Thanksgiving, we wanted to take a minute to talk about nonprofits, specifically those our blog readers are engaged with.
We know that many small and mid-sized business owners and management, despite being short on time and often overworked, find time to donate to nonprofits, both monetarily as well as in service. Many of you may serve on boards, or help out at fundraising events. If you are in IT, or in a field at least related to IT, you may find you are the one called on to help advise with a nonprofit’s network or computer issues.
According to a survey this past summer, 7 percent of large nonprofits described their organization as “struggling” to keep up with technology, and a little more than half of smaller organizations – those with budgets under $1 million – said they were doing a bare minimum or struggling to keep up with technological progress.