Swinging Cats at Disaster Recovery Plans

Brett Harney Business Continuity / Disaster Recovery

Living in Northeast Ohio, I once heard it said that “You can’t swing a dead cat in a room in Cleveland without hitting someone who works for the Cleveland Clinic.” I never liked that saying, but awful images aside, it rings true. And Monday my social media account was abuzz with friends and acquaintances who got to work at the clinic only to find the power out (and who used their smart phones to update their status, not draining the backup power generators): CLEVELAND - Several buildings on the Cleveland Clinic’s main campus were experiencing power outages Monday morning. FirstEnergy said there was a problem with an underground cable that feeds the Cleveland Clinic’s substation. Power was restored at about noon. The clinic said back-up generators were used in six of the buildings between East 96th and East 105th streets. My mind of course jumped to Disaster Recovery Plans. Now, a power outage at the clinic can have some very serious consequences over a power outage at a local insurance agency, for example. And one could expect that such a power outage – that lasted almost 4 hours – would be the headlines on many major news stations. But it wasn’t… and why? Simple: Disaster Recovery Plans work! Download our Disaster Recovery Checklist Now The clinic no doubt has a very lengthy and very robust disaster recovery plan. The lives of their patients LITERALLY depends on it. If the power goes out in the middle of a brain surgery, or a person on a respirator suddenly cannot breathe, a healthcare system must respond. The idea of Business Continuity Plan evolves to LIFE continuity plan. And in this instance, not hearing about it on the news means it worked. But even for a small healthcare office, insurance agency, bakery, law firm, credit union, etc., your response to a disaster could mean life or death of your business. And a disaster can be anything from a fire or earthquake, to a power outage that lasts a few hours. Consider:
  • If backup power is necessary for your business, ensuring that it is being used properly (in the clinic example, powering the operating room rather than the computer that someone is using to update their Facebook status).
  • If your internet connection goes down and you have people who want to make payments, having a backup connection or the supplies on hand to manually get credit card information.
  • Knowing who is responsible for ensuring the recovery process of getting your server up and running and any lost or corrupted files restored.
The list goes on, and while it is most likely not nearly as lengthy as the clinic’s list, it is imperative to have detailed for the survival of your business. Let CTG help with your DRP, because I can say “You can’t swing a dead cat at our clients without hitting a Disaster Recovery Plan that works.” Download our Disaster Recovery Checklist Now