How are you planning for 2020?

Brett Harney Application Integration, Cloud, Collaboration, Communication, Managed Network Services, Network Security, Unified Communications

With not only a new year but a new decade right around the corner, company leaders need to be mapping out a serious plan for what’s ahead. But where do you start? It’s a major challenge in deciding when ‘outdated technology’ is holding an organization back, or when it’s still delivering value. Or determining if the ROI for building integrations …

It’s a marathon, not a sprint! The journey from Exchange to Office 365 to Microsoft Teams + voice

Brett Harney Application Integration, Cloud, Collaboration

It’s no secret that modern workplaces are evolving in new and exciting ways. We see examples in new mobile apps, the growing acceptance of remote working, and our appetite for online collaboration tools. Ideally, our modern workplaces are an environment where individuals are their most productive, and everyone communicates and collaborates seamlessly, regardless of where teams are working. The latest …

CRM Integration

5 Advantages You Gain from CRM Integration with Your Hosted Phone

Brett Harney Application Performance, Hosted Phone, Unified Communications, VoIP

Technology and Software-as-a-Service have given businesses some incredible tools in the last 20 years. Whether you use Salesforce, Microsoft Dynamics, or any other CRM system, you can appreciate the tremendous value these platforms have added to business operations. Customer Relationship Management (CRM) technology gives us the data we need, when we need it, to improve our customer interactions. Hosted phone …