UCaaS 2.0 – Raising the stakes with UCaaS Application Integration

Brett Harney Application Performance, Unified Communications

When it comes to communicating at work, it should be as simple as ‘pulling up a chair’ to a co-worker’s desk. But in a world that’s gone mobile – where nearly 50% of Americans say they spend at least some time working remotely or from home – how can organizations foster effective communication when team members can literally be working …

Unified Communications

Choosing the Best Partner to Guide Your UC Journey

Brett Harney Cloud, Collaboration, Communication, Unified Communications

While deciding on your business’ path to Unified Communications (UC), you face a full spectrum of needs and challenges. And there’s no shortage of parties knocking on your door and offering to solve your problems. You’ll have to determine what type of partner can provide the guidance and support you require. You’ll be approached by product vendors and systems integrators, …

cloud strategy

4 Features of a Well-designed Cloud Strategy

Brett Harney Cloud

Smart businesses know geography shouldn’t stand in the way of building the strongest team with the best talent. The cloud has allowed us to break free of the chains of local hiring and costly relocations. Your globally dispersed team can have the ability to work together, in real-time, on current documents and data. However, in the absence of a solid …

App Integration

Key Benefits of Enterprise App Integration

Brett Harney Application Performance, Collaboration

There are seemingly endless software applications (aka apps) available for businesses today: Apps that deal with customer relationship management (CRM), business insights, marketing platforms, sales tracking, inventory management, call center metrics, and hundreds of other facets of everyday business operations. While these apps provide tremendous insight individually, they often aren’t talking to each other. The data they produce is stored …

Unified Communications

The Risk of Dis-unified Communications

Brett Harney Unified Communications

There is little doubt that the cloud has come to the forefront of information technology. As such, more and more businesses are adopting the cloud for communications applications. In fact, Cisco recently noted that cloud apps will account for 90% of total mobile data traffic by 2019. The age of the cloud is in full swing, and organizations are jumping …