Safeguard your IT Infrastructure with Business Continuity & Disaster Recovery

Brett Harney Business Continuity / Disaster Recovery

There is a new reality facing businesses today: having inadequate Business Continuity strategy and Disaster Recovery (BC/DR) plans in place, can cost you your business. Think about it: the 2017 hurricane season was the costliest on record with total losses as high as $200 billion. The damage from California’s wildfires totaled more than $180 billion. Many businesses in these situations …

Flash Floods, Earthquakes, Tornadoes… Oh My! Why a Disaster Recovery Plan is necessary.

Brett Harney Business Continuity / Disaster Recovery

With the recent tornadoes striking central and southern Ohio, the earthquake that hit northeastern Ohio and the flash floods from this past weekend, Mother Nature has not given Ohio a break on the natural disaster front. This is where a Disaster Recovery Plan comes into play. The tornadoes that struck Ohio on Memorial Day weekend left over 60,000 homes and …

Spoofing

Spoofing: an easy way to get hacked

Brett Harney Business Continuity / Disaster Recovery

The first thing you want to do is determine whether your account has been compromised by a virus, malware, or a spammer, or if you are just being spoofed. Email spoofing is when the sender of an email, typically spam, forges (spoofs) the email header “From” address so the email being sent appears to have been sent from a legitimate …

Disaster Recovery. Data Loss Prevention.

Three Benefits of DRaaS You May Not Know

Brett Harney Business Continuity / Disaster Recovery

The as-a-Service model is revolutionizing how we do business. It’s giving businesses of all sizes access to enterprise-level services at scale, leveling the playing field and allowing competition to be based on what you produce, not what hardware you can afford. Disaster Recovery has been one of those expenses that many felt they just couldn’t afford, to their own detriment. …

CRM Integration

5 Advantages You Gain from CRM Integration with Your Hosted Phone

Brett Harney Application Performance, Hosted Phone, Unified Communications, VoIP

Technology and Software-as-a-Service have given businesses some incredible tools in the last 20 years. Whether you use Salesforce, Microsoft Dynamics, or any other CRM system, you can appreciate the tremendous value these platforms have added to business operations. Customer Relationship Management (CRM) technology gives us the data we need, when we need it, to improve our customer interactions. Hosted phone …