Unified Communications is the integration of all communication services within a business. This includes instant messaging, voice, mobility, presence, email, web & video conferencing, Google Apps and many other services.
Hosted VoIP is becoming an undeniable asset to many businesses, and it now can integrate further with your existing applications. By enhancing existing services, this will maximize productivity.
Recently, we have started looking into the integration between Hosted VoIP and Google Apps. With this integration in place, it can improve the ability to communicate and it will create a better user experience for your employees. This integration provides a win / win for your business and your users, especially for the following reasons:
It can reduce call costs.
It allows Instant Communication and Collaboration. With syncing your Google Apps to your Hosted Phone System, we can implement Call Logging with Click-to-Call, Automatic Call Reporting and gUnify Contact Sync.
It’s a disaster recovery plan. If a problem occurs, we can automatically forward calls to another line, such as a cell phone.
Corporate Technologies Group will be hosting a Lunch-n-Learn event reviewing the benefits of Hosted VoIP with Google Apps. If you are interested in improving your unified communications, we would love to see you there! It will take place on March 3rd from 11:30am - 1:00pm at LockKeepers in Valley View, OH. We would like to show you exactly how this integration can benefit your business.