Before we can attempt to make a plan for the future – we need to know what we are working with. During the discovery phase, we work to audit your existing technologies and services, specific business challenges or pain points, and identify your short- and long-term success criteria. An in-depth look at your current ecosystem gives us a good ‘temperature check’ when it comes to identifying outdated or near end-of-life equipment that will stifle future technology plans. We are also able to identify gaps in technology that are causing unnecessary challenges for your IT team and employees. All of the information gathered during this phase is vital to the next step.