Provide Ongoing IT Support

Provide Ongoing IT Support

Unlike large carriers, we don’t leave you high and dry after you install a new service. We take a customer-centric approach in which we always want to help you succeed with your IT ecosystem. Functioning as an extension of your team, CTG also provides on-site training as well as first-day support to all of our clients. On-site training – Personalized training for admins and end-users. Training can be anywhere from 1 to 3 days, depending on your installation. Our technical experts help users configure phone settings, set up voicemail, customize administration settings, and more. First-day of service support – Both on-site and off-site, CTG’s team is ‘all in’ and available to ensure that installation goes smoothly. If an issue arises, we work to fix it on day one and will escalate to the carrier quickly if needed. Not sure where to begin your journey? Have you tried to develop a roadmap but can’t seem to get things moving? We’d love to help. Just give CTG a call and let’s talk about how we can assist you in your IT transformation.

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