Support Request Form

SITE CONTACT NAME

CHOOSE YOUR SUPPORT REQUEST TYPE(S):

RepairMoveAddChangeProgrammingReplaceNew Phone

COMPLETE THE INFORMATION BELOW FOR PHONE REPAIRS:

What troubleshooting steps have been taken by the support/telecom team?

PBX RebootSwap Out Cord/HandsetPlugged New Phone In JackPlugged Phone In New JackAll Of The AboveNone Of The Above

COMPLETE INFORMATION BELOW FOR PHONE MOVES:

Attach a copy of the Site Floorplan with phone location clearly marked or email to fharris@ctgusa.net

COMPLETE INFORMATION BELOW FOR PBX SYSTEM ADDS/CHANGES:

Type of Changes/Adds Needed:

Auto Attendant ChangeVoicemail Password ResetOther

[text text-340 class:form-control placeholder "Description of Change/Add ]

Extenstion #

COMPLETE INFORMATION BELOW IF ADDING NEW OR REPLACEMENT PHONES:

Make and model of phone needed?

Is there an existing jack at the location of installation?

YesNo

[text text-340 class:form-control placeholder "Details of Change/Add ]

If this is a new phone, provide the following employee information: