Carol is the kind of person you want on the other end of the line when you need help. She’s friendly, empathetic, and an excellent problem solver. It’s these qualities and others that make her an excellent Client Support Representative. If you ever have questions about your hosted phone solution or Contact Center as a Service (CCaaS), don’t sweat it. Carol’s got your back.
What’s your favorite word in the English language?
My favorite word is Balance. “Life is like riding a bicycle to keep your balance you must keep moving”
If you weren’t so damn good at your job, what would you be doing?
I would be traveling.
When you were younger, what did you want to be when you grew up?
A garbage man.
What’s the most important lesson you’ve learned during your professional career?
Set goals and keep yourself accountable to those goals.
What’s the best piece of advice you’ve ever been given?
You only live once. (YOLO)