Alongside our other highly-skilled technicians, Kevin handles support calls, and works with hosted phone customers to troubleshoot and resolve any issues that pop-up. Also, if you have to make changes, moves, or adds to your phone system after installation – Kevin will be right there! He’s a good listener and loves helping customers get the most value possible out of their hosted VoIP or other telecom solutions.
What’s the best piece of professional advice you’ve ever been given?
Do whatever it takes to satisfy the customer. The customer is always correct no matter how absurd you perceive their opinion or request.
What was your career in another life?
I’m pretty sure I was a comedian.
What’s your favorite word in the English language?