Since we moved our company to hosted phone services, we have more uniformity and standardization of software, hardware and services across our company platform. We were faced with replacing aged hardware for 3 out of our 7 locations. Many of the locations lacked standard features offered in today’s communication world. Not only did CTG find the right solution for our company, but they also manage ongoing support for us. CTG assisted and guided us in our project implementations and managed other vendors, including difficult communication vendors (phone utility providers especially). CTG’s Client Support Group is customer-centric and makes sure that any issues we experience are fixed. They are a single point of contact for us whenever we require
assistance.