The State of the Premise-Based Phone System

As new cloud-based solutions continue to make waves in the telecommunications market, one thing is certain – the existing premise-based phone providers are struggling to keep up in a market where the customers are demanding cloud-based solutions. Shoretel’s premise-based phone systems, for example, haven’t been profitable for the last 14 years. And while they are still afloat others in the industry …

5 Compelling Reasons You Need Hosted Phone

Technology changes are rapid these days and your enterprise communication system is constantly aging. If you’re still running on your premise-based PBX, you may be in desperate need of an upgrade. You need to weigh the pros and cons of premise-based vs. hosted as it relates to your business needs and direction. But, I’m going to bet you’ll land on the …

Trends in DDoS Attacks to Keep on Your Radar

There is an abundance of news relating to cybercrime and business in the last few years. Hackers are finding new ways to attack enterprises every day. While ransomware continues to grab headlines, Distributed Denial of Service (DDoS) attacks are becoming a major problem, too. DDoS is responsible for 22% of downtime reported in 2016, according to the Ponemon Institute. The costs …