Is It Time to Replace Your Aging TruLinx Servers?

Many organizations continue running Tribute.com’s TruLinx software on servers that are five, seven, or even ten years old. If those servers are still working, it can be tempting to postpone replacing them. After all, why invest in new infrastructure if everything appears to be running fine? The problem is that aging servers rarely fail without warning. Performance gradually declines, replacement …

Best Backup and Disaster Recovery Practices for TruLinx

For organizations that depend on Tribute.com’s TruLinx software, data is more than information—it’s the foundation of daily operations. Whether you’re managing customer records, business processes, or financial data, losing access to TruLinx for even a few hours can significantly impact productivity and customer service. Unfortunately, many organizations don’t discover weaknesses in their backup strategy until they experience a server failure, …

How to Switch Managed IT Providers Without Disrupting Your Credit Union

Changing your managed IT provider can feel a little like replacing the engine in your car while you’re driving down the highway. Your employees still need to serve members. Online banking still has to work. Phones still have to ring. Cybersecurity can’t take a day off. It’s no wonder many credit union leaders put off making a change—even when they …

Why Buying from a “One-Bullet Vendor” Can Cost Your Business More Than You Think

When it’s time to invest in new technology, most business leaders start the same way. They search for the best internet provider. The best phone system. The best cybersecurity company. The best cloud solution. The problem isn’t that they’re asking the wrong questions; The problem is that they’re often asking them one technology at a time.   That’s exactly how …

Why Your Business Doesn’t Need More Technology Vendors—It Needs a Technology Quarterback

If you’re like most small to medium-sized businesses, your technology didn’t become complicated overnight. It happened one decision at a time. Maybe your internet provider recommended a phone system. Your cybersecurity company sold you endpoint protection. Your copier vendor started offering IT services. Your software company suggested cloud backups. Someone else sold you surveillance cameras. Another company manages Microsoft 365. …

What Should an Ohio Credit Union Look for When Choosing an IT Partner?

“Rusty, how do I know if we’re picking the right IT company?” I’ve been asked that question more times than I can count. Usually it’s after a board meeting. Sometimes it’s over a cup of coffee. And almost every time, it’s from someone who isn’t an IT expert—but suddenly finds themselves responsible for making one of the biggest technology decisions …

How Much Should Managed IT Cost for an Ohio Credit Union?

A few years ago, I sat in a boardroom with the leadership team of an Ohio credit union. The conversation wasn’t about technology—not at first. It was about trust. The CEO looked around the room and asked a simple question. “Are we spending too much on IT…or not enough?” The room got quiet. The CFO was trying to finalize next …