“Rusty, how do I know if we’re picking the right IT company?” I’ve been asked that question more times than I can count. Usually it’s after a board meeting. Sometimes it’s over a cup of coffee. And almost every time, it’s from someone who isn’t an IT expert—but suddenly finds themselves responsible for making one of the biggest technology decisions …
A few years ago, I sat in a boardroom with the leadership team of an Ohio credit union. The conversation wasn’t about technology—not at first. It was about trust. The CEO looked around the room and asked a simple question. “Are we spending too much on IT…or not enough?” The room got quiet. The CFO was trying to finalize next …
Let shoot it straight —most IT support models are built like an old smoke alarm. They go off after something’s already burning. A user can’t log in. The network slows to a crawl. A system goes down in the middle of the day. Then the ticket gets opened. Then the scramble begins. That’s reactive support. And for a long time, …
For Ohio credit unions, seamless technology isn’t just a performance metric—it’s a promise of trust. Your members depend on you for access to their money, their mortgages, and their peace of mind. That’s why evaluating your wide area network (WAN) bandwidth isn’t just an IT chore—it’s a business continuity decision that touches every member who walks through your doors or …
4 things your IT department can do to increase your application and network security The playing field has broadened due to the amount of different mobile and Wi-Fi devices that companies and their employees are using. Factor in the option of remote work and it becomes more difficult for small businesses to monitor the security of their network and applications …
If you’re a business owner or planning to open a new business, chances are you have looked into IT support options. For those unfamiliar with the world of IT support, it can be confusing trying to figure out which option is best for your business. You might be interested in the most cost-efficient option but worry that it won’t offer …
Having an up-to-date technology infrastructure is critical for organizations to perform well in this ever-changing business world. An outdated technology infrastructure can harm your business by: Giving cybercriminals a free pass Putting your company in hot water with regulators Reducing overall productivity Causing employee dissatisfaction Upsetting your customers Once you understand the risks of not keeping your technologies up to …
As the new year kicks off, many business owners and entrepreneurs are making their New Year’s resolutions. Most of these business owners will be focused on increasing profits or expanding growth, but it would be wise to focus on some IT- or tech-related resolutions as well. Making sure that you are up-to-date on the most recent tech and security measures …
Over the last few decades, technology has been a driving force in business transformation and doesn’t show any signs of slowing down. The fact that direct digital transformation investments are projected to total $7 trillion between 2020 and 2023 demonstrates this.1 If you want your firm to succeed, you must have the appropriate technologies to help you keep up with …
It’s hard to see how investing in your company’s IT services would be as incentivizing as other investments that might deliver a more tangible ROI. However, ensuring that your IT department has a competent team that’s up-to-date on the latest cyber security knowledge and has access to the latest software to allow them to do their jobs well is a …
