It’s All About The Bundle

I recently took a morning trip to McDonald’s to cheat on my 2019 Resolution, and ordered the standard Egg McMuffin, hash brown and a coffee.  When I arrived at the drive through window, the attendant told me my total was $9.23 and I was appalled.  I asked for the receipt and everything was ordered ala cart instead of the “Breakfast …

Best Practices for Bandwidth Management

If your network performance is struggling, the first solution many think of is to add more bandwidth. While that can help when you have a constant overload of traffic, it doesn’t address the root issue of poor bandwidth management. Quality of Service (QoS) and/or Quality of Experience (QoE) can give administrators the tools to direct the traffic, but the solutions …

5 Advantages You Gain from CRM Integration with Your Hosted Phone

Technology and Software-as-a-Service have given businesses some incredible tools in the last 20 years. Whether you use Salesforce, Microsoft Dynamics, or any other CRM system, you can appreciate the tremendous value these platforms have added to business operations. Customer Relationship Management (CRM) technology gives us the data we need, when we need it, to improve our customer interactions. Hosted phone …

10 Benefits of Working with a Vendor-Agnostic Cloud Solution Consultant

When you integrate the cloud into your operations, you are exposed to a vast array of service options. There are no shortage of cloud providers in the market, and they will all assure you that their solution is the best one. Instead of dealing with the hassle of discerning the truth from the sales pitch, consider a vendor-agnostic Cloud Solution Consultant. …

2017 Enterprise Networking Predictions

The end of the year is a great time to look back and see how our industry has changed and consider what the future holds for communications. The oncoming year will be full of development and change in the network world. Here are a few predictions that have been made that we agree with: SDN Moves Beyond the Data Center. The …

Key Benefits of Enterprise App Integration

There are seemingly endless software applications (aka apps) available for businesses today: Apps that deal with customer relationship management (CRM), business insights, marketing platforms, sales tracking, inventory management, call center metrics, and hundreds of other facets of everyday business operations. While these apps provide tremendous insight individually, they often aren’t talking to each other. The data they produce is stored …