Tools are only as good as their users. This should be your guiding philosophy as the world shifts to a hybrid work model to deal with the complexities posed by the COVID-19 pandemic. While it’s great to define and implement essential security controls and tools, if it isn’t backed up by workforce buy-in and participation, you could be in for …
5 Ways Zoom Phone Enables Mobility, Business Continuity
Businesses relying on a legacy on-premise PBX as their primary business phone system face unique challenges now that employees are working remotely. Odds are, these employees were not able to take their office phone home. But legacy, on-premise phone systems by nature make supporting remote users difficult. Oftentimes there are limited options available for remote administration, and support for end-user …
It’s Time! Migrate to the Cloud
Many of your business applications have already migrated to the cloud, such as CRM, HRIS, cloud storage, and other productivity solutions. Cloud computing has provided enhanced flexibility, agility, and access to advanced functionality and innovation for these applications. Next up in your cloud migration strategy is moving your outdated on-premise PBX to a cloud service. As you evaluate your upcoming …
Why On-Premise Phone Solutions Fall Short in Supporting Remote Workforces
With most on-premise and legacy PBX solutions, the use of a desk phone relies on being hardwired to the PBX and PSTN networks. But these outdated phone systems weren’t built to accommodate the large remote workforces that we’re seeing today. Companies that don’t support a bring-your-own-device environment are extremely challenged right now in four key areas: Security: The inability to …
2021 Planning Starts Now
Put yourself in the driver’s seat – We can all agree that 2020 blew up a lot of strategic plans. The message appeared in giant skywriting from above – ‘humans make plans, and the universe laughs. Unfortunately for most of us, the laugh is usually uncontrollable, and it’s directly in our faces. So, does that mean that business owners should …
Hosted vs On-premise Phone System? What You Need to Know
Regardless of the industry, you’re in, your company’s phone system is a lifeline of your business. Think about it: you invest resources in research and development, product packaging, customer service, sales and marketing, and many other business areas. You may spend money to build a mobile-friendly website, write blogs, and run email campaigns. All of these activities are designed to …
Where do we go from here?
It’s already clear that executives are moving full-speed-ahead from crisis mode surrounding COVID-19 events to refocusing on strategic objectives and planning for the future. Preparing now can help organizations maintain a resilient mindset and successfully navigate uncertainties that may lie ahead. But, when it comes to your IT department, what should your recovery playbook look like? How can you make …
Looking ahead – How does your technology stack need to evolve?
Before the COVID-19 outbreak, we thought we understood just how much technology was changing the modern world. But, over the last few weeks and months, we’ve learned a lot about all the wonderful capabilities of digital life and discovered some of its limitations. As we start thinking about what life looks like during and after the recovery phases of this …
Preparing for the unknown
One day we are all living our lives normally, and the next we are all suddenly living in confusion and uncertainty. There has been so much uncertainty and confusion surrounding COVID-19, and with local, state and national governments stating different information, it makes it hard to determine what exactly is going on, or how long our lives will be affected …
2000 to 2020, What’s next for communication?
Are we headed back to the future? What’s next for communication? Many say the prediction for the smartphone came way back in 1953 by the then President of the Pacific Telephone and Telegraph Company. It was in an interview with Tacoma News Tribune, where Mark Sullivan made his incredibly accurate projection. “In its final development, the telephone will be carried …
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