How are you planning for 2020?

With not only a new year but a new decade right around the corner, company leaders need to be mapping out a serious plan for what’s ahead. But where do you start? It’s a major challenge in deciding when ‘outdated technology’ is holding an organization back, or when it’s still delivering value. Or determining if the ROI for building integrations …

It’s a marathon, not a sprint! The journey from Exchange to Office 365 to Microsoft Teams + voice

It’s no secret that modern workplaces are evolving in new and exciting ways. We see examples in new mobile apps, the growing acceptance of remote working, and our appetite for online collaboration tools. Ideally, our modern workplaces are an environment where individuals are their most productive, and everyone communicates and collaborates seamlessly, regardless of where teams are working. The latest …

Microsoft Teams: A Great Collaboration Tool, but a Not so Great Phone System

At Corporate Technologies Group, Inc. we are getting more requests on how MS Teams can provide communication/collaboration services to our clients.  This is a pivotal time, as Microsoft announced that they would be phasing out their Unified Communications Platform, Skype for Business, and replace it with Microsoft Teams in 2017. Now that we are in 2019, Teams is taking it …

3 Ways to Keep Your Remote Employees Dialed In

While sales people have been traveling on the road for years working from remote locations, the rest of the office has been expected to be at their desks during business hours. But why? If they’re at their desk they’re more productive, right? Not necessarily. Rather than just names you see online or voices you hear during your semiweekly check-in meeting, …

Choosing the Best Partner to Guide Your UC Journey

While deciding on your business’ path to Unified Communications (UC), you face a full spectrum of needs and challenges. And there’s no shortage of parties knocking on your door and offering to solve your problems. You’ll have to determine what type of partner can provide the guidance and support you require. You’ll be approached by product vendors and systems integrators, …

B.O.L.O. for these Enterprise VoIP Trends this Year

Enterprise-level Voice over Internet Protocol (VoIP) is no longer the future, it is the standard of today. We are no longer talking about early adopters and unknown tech. We are talking about maximizing the value that organizations can gain from this modern, adaptable, expandable communications solution. This year we expect the incredible growth we’ve seen in the hosted market to …

Key Benefits of Enterprise App Integration

There are seemingly endless software applications (aka apps) available for businesses today: Apps that deal with customer relationship management (CRM), business insights, marketing platforms, sales tracking, inventory management, call center metrics, and hundreds of other facets of everyday business operations. While these apps provide tremendous insight individually, they often aren’t talking to each other. The data they produce is stored …