When it’s time to invest in new technology, most business leaders start the same way. They search for the best internet provider. The best phone system. The best cybersecurity company. The best cloud solution. The problem isn’t that they’re asking the wrong questions; The problem is that they’re often asking them one technology at a time. That’s exactly how …
How Do You Migrate Tribute.com’s TrulinX Software to Microsoft Azure Without Disrupting Your Business?
If your organization depends on Tribute.com’s TruLinx platform to manage daily operations, downtime isn’t just inconvenient—it can interrupt customer service, delay business processes, and impact revenue. That’s why moving TruLinx to Microsoft Azure requires more than simply copying servers to the cloud. It requires careful planning, testing, and execution. For most organizations with 25 to 200 employees, a properly planned …
Is Your Infrastructure Ready for the Next Five Years?
For many businesses, the technology that powers daily operations has grown over time. Servers were added when needed. Applications were installed as departments requested them. Storage expanded as data accumulated. Before long, what started as a simple technology environment became a complex collection of systems that can be difficult to manage, secure, and support. That is why many organizations are …
Building the Right Server Infrastructure to Support Your Growth
In Part 1 of this series, we talked about the physical foundation of your business—cabling, Wi-Fi, conference rooms, and surveillance—and how those elements must be planned before expansion begins. Now let us move to what sits behind all of it: your server infrastructure. This is where many small and medium-sized businesses make critical mistakes. Systems that worked fine for 20 …
Changing the Game for Call Centers with Enhanced Reliability
In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models and innovative cloud services has been a game-changer for businesses maintaining and growing call center operations. What’s the advantage of cloud technology for call centers? The short answer is that cloud services allow call centers …
Cloud Communications or On-Premise?
Unified communications (UC) offer businesses a cohesive platform for all their communication needs. From voice to video conferencing to email and more, businesses need a reliable UC solution to ensure their operations and customer interactions run smoothly. With options for cloud-based and on-premise platforms, companies must carefully consider which model will best meet their needs, and Corporate Technologies Group can …
Where Does Your Company Phone System Fit In?
SIP trunking or hosted PBX? That is the VoIP implementation debate. Both are viable approaches when looking for a VoIP solution, which is the only problem. It’s up to you to decide which makes the most sense for your business. As is true for any business technology decision, it’s essential to know both sides of the story—the pros and cons …
Why On-Premise Phone Solutions Fall Short in Supporting Remote Workforces
With most on-premise and legacy PBX solutions, the use of a desk phone relies on being hardwired to the PBX and PSTN networks. But these outdated phone systems weren’t built to accommodate the large remote workforces that we’re seeing today. Companies that don’t support a bring-your-own-device environment are extremely challenged right now in four key areas: Security: The inability to …
2021 Planning Starts Now
Put yourself in the driver’s seat – We can all agree that 2020 blew up a lot of strategic plans. The message appeared in giant skywriting from above – ‘humans make plans, and the universe laughs. Unfortunately for most of us, the laugh is usually uncontrollable, and it’s directly in our faces. So, does that mean that business owners should …
Want to offer telehealth services?
If there have been any positives coming from the Covid-19 pandemic, the public’s acceptance of telehealth services has got to be one of the biggest. And, while we all wish it weren’t a pandemic that propelled telehealth into the mainstream, it’s clear it is now center stage, and for a good reason. Is telehealth here to stay? Why? Telemedicine is …