Why On-Premise Phone Solutions Fall Short in Supporting Remote Workforces

With most on-premise and legacy PBX solutions, the use of a desk phone relies on being hardwired to the PBX and PSTN networks. But these outdated phone systems weren’t built to accommodate the large remote workforces that we’re seeing today. Companies that don’t support a bring-your-own-device environment are extremely challenged right now in four key areas: Security: The inability to …

Want to offer telehealth services?

If there have been any positives coming from the Covid-19 pandemic, the public’s acceptance of telehealth services has got to be one of the biggest. And, while we all wish it weren’t a pandemic that propelled telehealth into the mainstream, it’s clear it is now center stage, and for a good reason. Is telehealth here to stay?  Why? Telemedicine is …

Where do we go from here?

It’s already clear that executives are moving full-speed-ahead from crisis mode surrounding COVID-19 events to refocusing on strategic objectives and planning for the future. Preparing now can help organizations maintain a resilient mindset and successfully navigate uncertainties that may lie ahead. But, when it comes to your IT department, what should your recovery playbook look like? How can you make …

Looking ahead – How does your technology stack need to evolve?

Before the COVID-19 outbreak, we thought we understood just how much technology was changing the modern world. But, over the last few weeks and months, we’ve learned a lot about all the wonderful capabilities of digital life and discovered some of its limitations. As we start thinking about what life looks like during and after the recovery phases of this …

Are you spending too much? What property managers need to know when it comes to UCaaS & telecom services.

Apartment BuildingWhile earning healthy returns on properties is job one for rental property owners, managing these investments is a whole different ball game. To be successful, property managers have to wear many hats across the business. Traits like patience, excellent communication, customer service skills, legal and real estate expertise, these are all critical. The best property managers today also need …

Preparing for the unknown

One day we are all living our lives normally, and the next we are all suddenly living in confusion and uncertainty. There has been so much uncertainty and confusion surrounding COVID-19, and with local, state and national governments stating different information, it makes it hard to determine what exactly is going on, or how long our lives will be affected …

2000 to 2020, What’s next for communication?

Are we headed back to the future? What’s next for communication? Many say the prediction for the smartphone came way back in 1953 by the then President of the Pacific Telephone and Telegraph Company. It was in an interview with Tacoma News Tribune, where Mark Sullivan made his incredibly accurate projection. “In its final development, the telephone will be carried …

How are you planning for 2020?

With not only a new year but a new decade right around the corner, company leaders need to be mapping out a serious plan for what’s ahead. But where do you start? It’s a major challenge in deciding when ‘outdated technology’ is holding an organization back, or when it’s still delivering value. Or determining if the ROI for building integrations …

A look at business communication – where does mobility fit in?

Cloud computing and mobility of technologies have forever changed how we live, work, and communicate. Digital tools and mobile devices have advanced to the point where remote working is no longer an exception. In fact, surveys reveal that 70% of the U.S. population works remotely at least once a week. (Source: IWG). What’s powering this remote working revolution? Part of it …

It’s All About The Bundle

I recently took a morning trip to McDonald’s to cheat on my 2019 Resolution, and ordered the standard Egg McMuffin, hash brown and a coffee.  When I arrived at the drive through window, the attendant told me my total was $9.23 and I was appalled.  I asked for the receipt and everything was ordered ala cart instead of the “Breakfast …