Unified Communications: Enticing Millennials to Your Team

Younger generations’ view of the corporate world has fundamentally shifted. The notion of taking a job at the bottom and grinding until you’re rewarded with a move up the ladder, and the perks that come with it, isn’t appealing to today’s workforce. Now, potential employees find a position that maximizes their skill set in a company that shares their values. …

The 5 Coolest Features of Hosted Phone

I can talk to you all day about how Unified Communications will enhance your business function. How it will reduce the expense of aging hardware. How it will give you unmatched agility to scale your service as needed and integrate apps at will. How it can make your team more productive. How it can potentially eliminate downtime and data loss. …

The Backstory and Brass Tacks of VoIP

The internet was a game changer for business. It opened up a fast-paced world of connectivity and information sharing that catapulted our communications light years beyond where we were in a very short time. Since then, the quest for new applications for the internet has never stopped. One of these applications is VoIP. Here we outline the history, evolution, and …

Summary of the State of the Phone Industry

CONFUSION!  That is the word to start this blog.  The world of premise-based phone technology is in a state of absolute confusion. During the last three months, the playing field has drastically condensed with quite a few mergers and acquisitions. In the midst of this M&A free for all, Mitel is staging itself to “buy” the competition.  And one of their bigger plays (Avaya) …

3 Things You Need to Know Before Moving to Hosted Phone

You’ve decided it’s time to upgrade your legacy PBX and adopt a cloud-based, or hosted phone system. Before you go all in on a new communications model, you need to make three important considerations. Assessing these three items before moving forward will help ensure you have the best communications technology for your business. 1. Determine Your Network Bandwidth Requirements If you …

How to Assess the Staying Power of Your Phone System Vendor

AT&T is on track to acquire Time Warner. Avaya files for bankruptcy. Verizon acquires AOL. Windstream acquires Earthlink. These communications giants are facing tricky times while demand for wireless service and connection speed increases in tandem with increased price competition. There is certainly a wind of change that is bringing with it plenty of mergers and acquisitions. With all the company upheaval …

How Hosted VoIP Features Should Differ for Enterprise

Hosted VoIP Phone Systems come with a lot of benefits – like reduced CapEx, unified communications, scalability, automatic updates, and redundancy. But, it’s not right for every business. For those it is right for, it’s never a one-size-fits-all solution. That is particularly true for enterprise-sized businesses. Most VoIP solutions aren’t designed for 100+ users. Here’s how an enterprise solution should …

The State of the Premise-Based Phone System

As new cloud-based solutions continue to make waves in the telecommunications market, one thing is certain – the existing premise-based phone providers are struggling to keep up in a market where the customers are demanding cloud-based solutions. Shoretel’s premise-based phone systems, for example, haven’t been profitable for the last 14 years. And while they are still afloat others in the industry …

5 Compelling Reasons You Need Hosted Phone

Technology changes are rapid these days and your enterprise communication system is constantly aging. If you’re still running on your premise-based PBX, you may be in desperate need of an upgrade. You need to weigh the pros and cons of premise-based vs. hosted as it relates to your business needs and direction. But, I’m going to bet you’ll land on the …

6 Reasons Smart Companies are Shifting to Cloud-Based Phones

As the momentum continues, it is expected this year that the shift of phone purchases will be over 50% hosted VoIP phone systems versus premise based phone systems. Hosted phones, or cloud-based, phone systems are the next level in office communications. Continuing to pour funds into your oversized and aging legacy system is like burning money. Here are SIX compelling reasons …