The Backstory and Brass Tacks of VoIP

The internet was a game changer for business. It opened up a fast-paced world of connectivity and information sharing that catapulted our communications light years beyond where we were in a very short time. Since then, the quest for new applications for the internet has never stopped. One of these applications is VoIP. Here we outline the history, evolution, and …

3 Things You Need to Know Before Moving to Hosted Phone

You’ve decided it’s time to upgrade your legacy PBX and adopt a cloud-based, or hosted phone system. Before you go all in on a new communications model, you need to make three important considerations. Assessing these three items before moving forward will help ensure you have the best communications technology for your business. 1. Determine Your Network Bandwidth Requirements If you …

How Hosted VoIP Features Should Differ for Enterprise

Hosted VoIP Phone Systems come with a lot of benefits – like reduced CapEx, unified communications, scalability, automatic updates, and redundancy. But, it’s not right for every business. For those it is right for, it’s never a one-size-fits-all solution. That is particularly true for enterprise-sized businesses. Most VoIP solutions aren’t designed for 100+ users. Here’s how an enterprise solution should …

Millennials Shaping the Future of Unified Communications

Are we tired of hearing about Millennials and catering to their demands? Probably. But, because they make up 34% of the US workforce, we need to pay them mind. This generation is made of ‘digital natives’ – people who confidently take advantage of new tech like cloud-based apps and VOIP phone systems. They bring a new perspective to how organizations …

The State of the Premise-Based Phone System

As new cloud-based solutions continue to make waves in the telecommunications market, one thing is certain – the existing premise-based phone providers are struggling to keep up in a market where the customers are demanding cloud-based solutions. Shoretel’s premise-based phone systems, for example, haven’t been profitable for the last 14 years. And while they are still afloat others in the industry …

5 Compelling Reasons You Need Hosted Phone

Technology changes are rapid these days and your enterprise communication system is constantly aging. If you’re still running on your premise-based PBX, you may be in desperate need of an upgrade. You need to weigh the pros and cons of premise-based vs. hosted as it relates to your business needs and direction. But, I’m going to bet you’ll land on the …

6 Reasons Smart Companies are Shifting to Cloud-Based Phones

As the momentum continues, it is expected this year that the shift of phone purchases will be over 50% hosted VoIP phone systems versus premise based phone systems. Hosted phones, or cloud-based, phone systems are the next level in office communications. Continuing to pour funds into your oversized and aging legacy system is like burning money. Here are SIX compelling reasons …

What Should I Look for in a VoIP Provider?

You’ve done your research and decided it’s time to improve your communications network. Hosted phone, or Voice over Internet Protocol (VoIP), is the obvious solution. VoIP provides redundancy, scalability, app integration, and enhanced functions like auto-attendant and call forwarding. It brings you one step closer to a Unified Communications environment, and keeps you competitive. While waiting out your current PBX maintenance …

7 Tips To Help You Navigate 500+ Hosted Phone Providers

CTG has been in the voice and data technology business for 18 years. We’ve deployed hundreds of hosted phone service installations through countless technology providers.  We’d like to share some wisdom we’ve gained from this so you can learn from our experience. At Corporate Technologies Group, Inc. we know what problems can be solved by what phone companies and technology …

Hosted Vs. On-Premise PBX – What’s the Difference?

Moving forward from your legacy system is a no-brainer. The advantages of scalability, enhanced security, constant updates, and workforce mobility are clearly a win for any business. But how do you decide whether to host on premise or off site? What are the differences?Here is some info to help you sort it out from VoIP-Info.org. What is Hosted Phone (PBX) ? …