Moving forward from your legacy system is a no-brainer. The advantages of scalability, enhanced security, constant updates, and workforce mobility are clearly a win for any business. But how do you decide whether to host on premise or off site? What are the differences?Here is some info to help you sort it out from VoIP-Info.org.
Hosted Phone or hosted VoIP, otherwise known as an Internet phone system, is one where the provider is responsible for housing the IP-PBX as well as handling the technology required to provide the services to the phone system. The desk sets will plug into a router and the calls, signaling, and features are handled through an IP-PBX server at the provider’s location. The provider of the hosted phone charges a monthly fee that is inclusive of a minutes package and potentially certain features. Charges can also be at a per minute calling cost. Either one can be affordable depending on the rates. A company that knows the amount of minutes spent on the phone in a given month can make effective cost comparisons. Extended features may come with additional cost.
On-premise PBX is also known as an IP-PBX phone system. It is similar to a traditional PBX system that resides at a location, such as a computer equipment room or phone closet. The signaling is done with an IP phone to the IP-PBX server using a LAN. Calls can go through a traditional phone company as well as voice over Internet (VoIP) using SIP trunking. Gateway cards are used to connect the system to the traditional phone company provider. The provider can be the one that already provides service, though a SIP trunk can be configured for use with an Internet service telephone provider (ISTP).
Benefits of Hosted:
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Benefits of Premise-Based:
Challenges of Hosted PBX:
Challenges of Premise-Based PBX:
So how do you know which to choose? Talk to an expert. Corporate Technologies Group has years of experience in all levels and types of telephony, networks, and communications. We can help you find a solution that works best for your business now and into the future.
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