Is a Mobile Workforce a Win or a Security Nightmare?

Mobility is becoming less of a perk and more of a requirement. It’s not a nice-to-have, it’s a must-have. Some estimates say 50% of the workforce will be mobile by 2022. Enterprises that don’t enable their staff for mobility will lose in talent acquisition to those that do. However, are all those individual devices accessing your business data creating chinks …

Are You Blocked from Growth by Your On-Prem Data Center?

Growing a business means more than increased revenues, it means increased costs too, especially in the data center. The larger an organization, the greater the data needs and the capital expenditures that go with it. As the IT infrastructure complicates, more resources are needed for upgrades and maintenance. These building costs and management often cut into the focus on innovation. …

How Sustainable Is Your Technology?

My high school-aged daughter, Blair, came home last week with an English assignment. Her teacher asked her to write a paper about sustainability and how it impacts Blair’s teenage life.  It was a good question even though Blair didn’t necessarily like the project. As we discussed it throughout dinner, it made me think more and more on how technology has …

Hosted Phone Market Expected to Boom in 2018

2017 was a year of massive digital transformation for telephone service delivery. Several forces working together have cracked open the promise of hosted phone’s potential and made it a reality. Here we discuss those forces and what we can expect to see as a result. Cutting the Cord on POTS POTS (Plain Old Telephone Service) lines are being officially outmoded. …

3 Unified Communications Trends You’ll See in 2018

We are experiencing a momentum in technology that feels reminiscent of the adoption of the world wide web. At first, everyone was caught up in the excitement of this unprecedented tool, then they figured out how to apply it to revolutionize communication. In 2017, we saw dramatic adoption of both Artificial Intelligence and the Internet of Things. Our computing and …

Hosted Call Centers are Revolutionizing the Way We Work

VoIP has changed the way we call. By transmitting voice over the internet, the cost to call has dropped dramatically, both locally and long distance. It also allows our communications lines to transfer instantly between other channels and media, like email, video, and messaging. When you combine VoIP / SIP trunking technology with the cloud, also known as hosted phone, …

Building a Talent Magnet: How to Motivate Remote Employees

The way talented people work has shifted drastically in the last 20 years. We work hard and we play hard. We strive for job fulfillment, but not at the cost of our personal lives. The definition of success is no longer being the top dog with the corner office, but being the most successful at balancing our work and our lives – …

Unified Communications: Enticing Millennials to Your Team

Younger generations’ view of the corporate world has fundamentally shifted. The notion of taking a job at the bottom and grinding until you’re rewarded with a move up the ladder, and the perks that come with it, isn’t appealing to today’s workforce. Now, potential employees find a position that maximizes their skill set in a company that shares their values. …

The 5 Coolest Features of Hosted Phone

I can talk to you all day about how Unified Communications will enhance your business function. How it will reduce the expense of aging hardware. How it will give you unmatched agility to scale your service as needed and integrate apps at will. How it can make your team more productive. How it can potentially eliminate downtime and data loss. …

3 Things You Need to Know Before Moving to Hosted Phone

You’ve decided it’s time to upgrade your legacy PBX and adopt a cloud-based, or hosted phone system. Before you go all in on a new communications model, you need to make three important considerations. Assessing these three items before moving forward will help ensure you have the best communications technology for your business. 1. Determine Your Network Bandwidth Requirements If you …