It is said that currently only 15% of the market is using Microsoft 365 (cloud-based office) and that over the next two years Microsoft is going to phase out premise-based MS office. The average company has 6 cloud applications working on their network through different departments of their organization. Many departments set up cloud services without IT knowing about it. Non-IT departments don’t necessarily know that their cloud purchase has impacted the organization’s infrastructure. This is where the problems start. Regardless if you are CPA firm or construction company, you have moved to the “Cloud” from a services standpoint. Are you and your network ready?
I know that since Internet bandwidth costs are going through the floor, some think the answer is just “buy more bandwidth.” Regardless of whether you have a 10mg, 20mg, or 50mg Internet circuit – you can still have problems with network performance. If this is part of your disaster recovery plan or a way for you to change your cash model from op-x versus cap-x, you have to understand your apps and network. This is where we see the biggest holes in IT department research, as there is much more to understand than doing a bandwidth test and seeing that you aren’t maxing out your Internet pipe. What are the answers?
We have a phrase in our office that “you can’t manage what you don’t measure.” As more and more traffic goes out of the building to support your staff, it is VITAL that you figure out how to support and understand potential app or network problems to reduce the mean time to repair. This is where talking to the application vendor and the ISP that supports your company will make it tough to remediate. How to stop the finger pointing and fix the darn problem is all you want. That’s what separates the good from the bad cloud providers.
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